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Touch screen selects things out of nowhere

Crab1990
Visitor

Touch screen selects things out of nowhere

Hi, I have had an Xperia M5 for about two weeks. First the front camera stopped working, and I now I'm looking forward to repair it (and if I want to send it to a repair center in going to have to send it to Europe, because the Mexico repair center-where I live- won't accept it), and now, the touch display has stopped working. Every time I'm using it it starts selecting things out of nowhere and doesn't let me do anything. I've already resetted it and restored, but it's still there. I'm really disappointed with Sony right now, and I'm wondering if you have any suggestions on what to do. Btw I've already performed a software repair door the camera, and it didn't work.

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

@Crab1990

I'm sorry to hear that, you could try to repair the phone with PCC, it is correct that the Sony's warranty will only work at the country were you bought it, also, if the phone it's not available in your country, they probably don't have spare parts. 

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

ykphuah
Visitor

I face this sometimes when there's water over the screen. And the touch area persists even after I wiped off the water. The workaround is to just off the screen, and then on it back.