Touch screen not working

[Fitzari]

I cracked my screen and was unable to use the touch screen, so I took it to a local phone shop and they replaced the screen, but the touch screen STILL dose not work !!! ;-( pls help...
Sony XP Z1 compact.

[goodn]

Oops

[Sam]

Hi Fitzari and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you spoken with your local  Xperia Care team regarding this?

What are your thoughts about this forum? Let us know by doing this short survey.