Touch screen not responding

[Zilberstein]

Dear all,

I'm having a problem with my D2212. The touch screen stopped responding at all. It started working innacurate. For example, it took a while till I was able to draw a correct graphical key or just touching in the browser caused resizing of the page and so on. But now it stopped working at all. My question is if it is the touchscreen itself and changing it would help or such sympoms are rather pointing at the touch screen controller or amy be something else.

Thanks for helpful answers in advance.

[Uliwooly]

@Zilberstein

hard to tell, you could first repair it with PCC to narrow down the problem, if PCC doesn't help you could contact your Local support or repair it yourself

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Zilberstein]

Thanks for the reply. The problem is that I can't connect to PCC as I need to unlock the phone and enter the PIN for the SIM, which is not possible with my problem. Or is there a way?

[Uliwooly]

@Zilberstein

You can use PCC but will delete everything, just run PCC and keep the phone turned off