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Touch screen issue

Vinaynair
Visitor

Touch screen issue

I had bought sony xperia j on 15th of nov.. after one week of comfortable usage, touchscreen of my phone is not working properly.. i'm not even able to unlock my screen by sliding... i had even reset my phone but the issue still persists.. please help me out.. what should i do so that touchscreen of my phone could work properly! i dont have time to go to sony care centre neither do i know where is sony care centre located near my area! please help me out!

6 REPLIES 6
Michael-J
Visitor

The first thing I would suggest would be to perform a software repair on the phone. This can be done via the PC Companion or the Update Service tools. If this does not resolve the issue then the phone would need to be examined. Info on how to arrange this would need to be aquired from your local support team http://bit.ly/wPKtf6

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Paragmahajan
Visitor

facing the same issue with my Xperia J I got it 2 months back. Please help.

I have already updated the software using PC companion and tried resetting default setting as well but no use.

ASURA
Visitor

Same problem here. I bought my phone 2 weeks ago and in the second week, its started to loss the touch sensitivity.

mannubms
Visitor

Hi

I am facing the same touch screen problem since 15 days and also tried to repair and update the firmware via PC companion. After updated/repair the phone it worked for 3-4 days normally but it is giving the same problem again.

Please suggest me for the solution.

Thanks

franzu84
Visitor

Try read this post http://talk.sonymobile.com/message/341818#341818

I hope it help you guys

xiaolong
Visitor

hi,all of you can fix this issue easily,open this link guys http://www.skelertor.com/blog/?p=597