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touch problems

pradeeprk4
Visitor

touch problems

From past few days my touch is not working as is worked before.

I have to tap and drag harder, and some times I have to touch 2-3 times for it to recognize.

Typing became very difficult.

Playing games ihas become impossible. My game gets over as soon as phone don't recognize touch once..(in games like temple run)

Is this a hardware issue?

anybody else facing this issue?

13 REPLIES 13
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Uliwooly
Expert

test it with Service Menu

http://talk.sonymobile.com/thread/24534

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Aimee
Enthusiast

If you are still experiencing this issue, I'd recommend firstly trying a software repair through PC Companion and using the handset for a little while without restoring data. If the issue persists, it may need to be examined by an authorised engineer.

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Bardia
Visitor

It's a common hardware issue in Xperia U but for some reason SONY don't wanna accept it.i have this problem for almost 6month,then SONY told me,i should pay to SONY's Service Center to fix it.because i didn't buy it from SONY Center !!! it has one year garanty but ... i hope you'll be more lucky than me Slightly_smiling_Face

Bardia
Visitor

Vote Here To tell SONY how many of us have this problem :

http://talk.sonymobile.com/polls/1333?pollSuccess=true#comment-6121

pradeeprk4
Visitor

Yes, it seems like a hard ware issue, because software repair didn't work. I tried twice.

I'll go give it in service center next week.

Kavi1212
Visitor

So,, it's a Hardware problem at the end the end

What I notice was that it happened after the arival of "COLD WEATHER" ( monsoon period in our country).

Can an official tell us realt cause for this ?? Is the device faulty or is this caused by WATER VAPOUR (HUMIDITY)?? O.o

(Aimee , Samuel ,Petter  please help )

Bardia
Visitor

yup Slightly_frowning_Face
I heard about repairing process,they said it takes 1-2 month(s) to SONY Service Center get your phone back Slightly_frowning_Face
Wish You Luck Slightly_smiling_Face

Bardia
Visitor

Yes,it's so clear ! they said it's a hardware problem but they didn't mention that what cause this ...  I hope SONY tell us what's going on ... is it because of humidity or over warming or what ?! at least we should know what's cause the problem and is it "FIX for ever" in SONY Center or it maybe happens again ?!

xperiaU
Visitor

Well my city is pretty dry & is located far away from the Sea.

The climate is good for humans, so it should be good for phones too!!!

So there is no question of our fault or our environment's fault.

IT IS TOTALLY SONY MOBILE'S FAULT!!! :smileyangry::smileyangry::smileyangry:

Especially since it became Sony Mobile by buying good old Ericsson. Crying_Face

I request you to create a thread detailing your problem & also please post the link as a comment in my thread here, so that people become aware as much as possible & avoid buying phones from this faulty company! Let us keep these threads always on top in this forum...:smileyinfo:

Also please vote in the poll created by Bardia...!