Join now - be part of our community!

Touch Problem

mohamedezo
Visitor

Touch Problem

When I Ptsoal xperiaz2 device usb cable and found that the screen tach not work well

12 REPLIES 12
Thommo
Genius

Sorry but I don't fully understand your issue

mohamedezo
Visitor

When I connect my usb cable touch screen work alone and not work well so that  I can not use the device while it is connected

profile.country.RO.title
_alexdon_
Expert

Does this occur if you connect to laptop or wall plug?

alexdon
mohamedezo
Visitor


Happens when connected to the computer , but when connected to a charger works well

profile.country.RO.title
_alexdon_
Expert

Have you tried another USB port?

alexdon
mohamedezo
Visitor

The device is new and that is the first time I plug it

profile.country.RO.title
_alexdon_
Expert

You might have a defective USB port or cable. But as you say it works at a wall plug,it means the device is fine as far as I can tell.

alexdon
mohamedezo
Visitor


Device generally works well but when connected to the computer I can not use it and when it disconnect it works well with the knowledge that the same charging cable usb cable

profile.country.RO.title
_alexdon_
Expert

In this case,a defective USB port might be the issue. Have you tried to connect something else there?

alexdon