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touch not working within 1 month of purchase and still problem continues

abhi_1610
Visitor

touch not working within 1 month of purchase and still problem continues

hi

I am faced this problem of touch not working within 1st month of purchase . and with that till now every either month i have to submit in service centre for the same issue .

Its third time i have submitted , firstlty they changed sensor chip , secondly when it occurs though ii have told that touch diagnostic has failed they called after three days and told that sooftware problem , believing on them taken it.

But affter 4 days again issue is showing up and again  they submitted it .

As this issue is coming again they should replace , OR IS this the way of earniing money by service centre ,

And also i got reply " that your are getting service for free anyhow " Is this the pROPER REPLY .

I HAVE PAID 20K "IS IT FREE AMOUNT FOR YOU " IF SO PLEASE REFUND IT AND TAKE BACK YOUR XPERIA HANDSET.

i get irritated by this kind of reply

2 REPLIES 2
abhi_1610
Visitor

i got a wierd reply "And also i got reply " that your are getting service for free anyhow so whats problem in coming again "

By this  do they mean that i have to shift my home opposite to service centre what a nonsense reply .

abhi_1610
Visitor

hi

IS there no sony person to reply in this case .