cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

The Internet doesn't work after update

Lavana
Visitor
November 2013
November 2013

The Internet doesn't work after update

Good afternoon. I have Sony Xperia M C1905. Yesterday officially the insertion to the version (15.1.C.1.17) was "by air" updated. Now the sound of a call became silent and the most important - the Internet doesn't work. 1) In what problem? ? 2) How to return the old version of system? Your new insertion with such problems doesn't SUIT me!

0 Kudos
Reply
2 REPLIES 2
Ashoksc19
Contributor
Contributor
November 2013
November 2013

Do Factory Reset your phone &

Try to repair your phone with Pc Companion or SUS

 

Update Service (SUS)

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

0 Kudos
Reply
Alexander1
Champion
Champion
November 2013
November 2013

Try to download new Internet settings from settings > Xperia > Internet settings. Restart the phone and try again. Make sure that you have mobile data enabled under settings > more > mobile network. 

If the problem still persists, I would recommend that you try to reinstall/repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

Reply
1903254posts