System software TrackID fails to start

[al_alwez]

The TrackID software embedded in my phone's system has suddenly stopped working. I'm getting the following error message now:

"Outdated software version. For further instructions, please contact Sony ericcson."

I've upgraded the Android version to ICS, but TrackID worked flawlessly and has stopped working only now.

Anyone got any clue about this one ??

Thanks..

[Uliwooly]

have you unlocked the bootloader?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[al_alwez]

nope.. As i mentioned, the app was working good untile some time back. I really have no idea what went wrong!! there have been no twaeking or messing around with the phone at all.

Just curious, was there any new TrackID update avaialbel lately ? if was, how do i get it updated ?? C

Considering there's no direct navigation provided in the erro msg I posted above..

[Uliwooly]

there was, check the market/play store.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[al_alwez]

Checked the Play store.. but that is a different version.. different from what the in phone default version is. Anyway, tried installing that but it sits as a saparate application. The original one is still faulty.

PS. - The new one doesnt work as well. asks for an update and when u click on 'Yes' opens the same Play Store page again where i downloaded it!

[sixtsix]

The same problem here. I didn't touch bootloader, TrackID shows info about outdated software. Version from Google Play doesn't work too (needs update, which isn't available).

My FW - ICS 4.0.4 .587

So... Sony Mobile Communications, I'm here for further instructions

[Uliwooly]

can you post a screenshot?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[meanie]

same here, T-Mobile LWW with ics 4.0.4

i get the following message

[Raist_]

idem for me.

uff. pity.

TrackID is very useful.

Also, pc companion doesn't work (can't reach the server). uhm...

[Johan]

There seems to be some problems with TrackID at the moment I have reported this so hopefully a fix will be in place soon.