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Super Slow to open Camera App via Button Fix this sony

MrMattMatt
Visitor

Super Slow to open Camera App via Button Fix this sony

I just bought a sony xperia z5 and am very disappointed how long it can take to open the camera application via holding the camera button sometimes 3-4 seconds.

iPhone under one second. Samsung G6 under a second.

Whats the point having this awesome camera takes so long so sony i hope you can read this please fix this and cant believe no one noticed this issue during testing off the phone.

12 REPLIES 12
profile.country.US.title
Qatrium
Expert

May be it's a sigle unit issue or a software glitch, try clearing Camera app cache:
- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.

MrMattMatt
Visitor

done that same issue its a camera application issue. 

My old iPhone 4s doesnt even take that long to open the application for the camera

profile.country.US.title
Qatrium
Expert

Well my Z3 doesn't take all that time also, in less that a second it starts the camera. Are you pressing the camera quick launch button and hold it for this second?

absolut33
Visitor

Hi. Many people have these problem. Sony don't say nothing about these problem.
http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/The-camera-app-open-very-slow-edit-sms...
The dialer and the album are very slow also.

Come Sony, say something about these!!!
profile.country.US.title
Qatrium
Expert

Will try to escalate this.

profile.country.US.title
Qatrium
Expert

@MrMattMatt

@absolut33

Got a formal response from a Sony Support Staff:

"There has been improvements to the camera start time in the latest firmware, 32.0.A.6.152."

If you get this update kindly test and give us feedback.

absolut33
Visitor

Yes I know.
The start time of the is better. But I think that would be improved.
In lockscreen with the phone cold it has about two seconds delay
estebanburneo
Visitor

I have 32.0.A.6.200 nothing is fixed!!!

Any luck anyone?

estebanburneo
Visitor

Ok, one thing helped, i moved back from external memory to internal and it´s faster now, I will buy another microsd to check if it improves