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Stuck pixel on my Xperia Z3

MAZ23
Visitor

Stuck pixel on my Xperia Z3

I bought my Xperia Z3 6 months ago. And 2 days ago my phone screen appeared green stuck pixel. How i can fix this?? What's the solution?
Thanks..
8 REPLIES 8
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MarlonUk1
Expert

this might be a  hardware problem,  have your phone check at your local Sony service center. try to ask them if it's covered by your warranty.

however, have you tried booting up on safe mode? does it show up? or try using the Diagnostics if it is still visible..

MAZ23
Visitor

How to booting up on safe mode? And how to diagnostics too?
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MarlonUk1
Expert
MAZ23
Visitor

Thanks for your info. I've tried, but the stuck pixel is still there
MarkMRL
Visitor

Stuck/dead pixels cannot be fixed, especially if they are black, even if they are missing a single subpixel (ie pixel appears purple instead of white = missing green subpixel).

My Z3 had 2 dead pixels and it was replaced under warranty no questions asked.

Jake-SonyXperia
Champion

Hi Guys, 

I do suggest doing as @MarkMRL has pointed out, get the device checked by a service agent, dead pixels are not fixable through software repairs, they are hardware based.

Let us know how you get on.