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Stuck at Xperia Screen

miszsunshineee
Visitor

Stuck at Xperia Screen

It started when there was a constant popup message of "xxx.core?" (I think) and I kept pressing ok but it would pop up again. So I decided to turn it off. Then my phone will just keep restarting at XPERIA screen and it won't load anything else when I try turning it off and on again. I tried using Sony PC Companion 2.1>Phone Software Update>Repair my phone option but it was stuck on step 2) prepare. I followed the instructions on the screen but it won't let me move on top step 3) update. I didn't download or make any updates recently. I just got this phone 3 weeks ago. Can anyone help me? Thanks in advance!

1 REPLY 1
mithun_xperiap
Visitor

Dont worry, try repairing your phone using the SUS(Sony Update Service).I hope your issue will be resolved.

Download it from the link.

http://www.sonymobile.com/in/tools/update-service/