Sound automatically reduced down?

[zangwill]

When I listened music through earphone or speaker, Z1 mini would play a "do" sound suddenly and then the music volume would be reduced down automatically at times. I have to increase the volume manually. But after some time (not a fixed period), it would reduce down again. Then again and again... So annoying...
And the strange "do" sound would suddenly emerge every some seconds or minutes, even I have set the mute mode.
Anybody suffered this problem?

[ratacit]

Mine drops occasionally. I noticed that usually when I hit the home... Is on my list of flaws!

[Sam]

Hi zangwill and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you have any notifications appear when this happens?

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[ratacit]

I do not get any notifications. I might have dissabled it. Can you please point out where to reset it.

Maybe is the noise level warning. 

Thanks,

T

[Sam]

There is a noise level warning but you can't disable that notification that I am aware of. Do you have NFC turned on and keep the phone in a case etc with any cards that may have an NFC chip?

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[ratacit]

I keep the phone is a thin plastic back case. I do not keep togther with any other things, NFC or otherwise. The NFC is off all the time, so is the Bluetooth. 

And I do not get any notification even when I turn it up to the maximum (which is not that loud)

I do have the music on the go enabled

T

[ratacit]

I have noticed the following behaviour: listening to music on headphones / phone call / phone call ends / massive drop in sound volume and quality - volume up won't restore the volume. If I stop the Walkman app or unplugged - replug the headphones the sound is restored

[Sam]

Have you tried clearing the Smartconnect app: Main Menu > Settings > Apps > Smartconnect > Clear Data?

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[ratacit]

I will try. Thank you Sam.

However is have upgraded (finally available for my unit) to 4.4.4 and so far the issue seems gone...

[cockbeard]

The volume warning message is an EU requirement, it skates used to pop up once per day on average, and reduce my volume, but you get a big pop up warming about that