sony z1 microfone issues

[marie1999]

Hey guys I'm having an issue wit phone calls I can hear the person but dey can't hear me it's muffled I've done hard reset nd all dat.wen I run da diagnosis test for mircofone wen it records I can hear it bk?I'm just wondering is it a software issue or hardware or is der something more wrong wit my phone?? Tanks plz help!

[_alexdon_]

You have some call options,from there disable microphone noise suppression.

[marie1999]

Yes I've done dat still not working

[_alexdon_]

Look for slow talk also.Check if the same problem occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[marie1999]

Slow mode off

[_alexdon_]

How is it in safe mode?

[marie1999]

Can't get it into safe mode

[marie1999]

Now it's a bit better in safe mode

[_alexdon_]

Strange,you might have a 3rd party app acting up.Do you have task killers,battery savers?

[marie1999]

I just have watchdog lite