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Sony xperia z2 won't turn on

Ob
Visitor

Sony xperia z2 won't turn on

Hi I just bought an xperia z2 and I have a problem that it won't turn on, when I press the power button it vibrates then sony logo appears then goes and it vibrates three times what do I do plz help
4 REPLIES 4
Thommo
Genius

The 3 vibrations indicates a forced switch off - Check the volume up key and power buttons aren't been pressed down

Ob
Visitor

I checked them but thanks
Thommo
Genius

Bit of a long shot but remove your sim card and sd card if you have them inserted and then try starting the phone

Also on the side under one of the flaps in a red reset button - Try pressing this and see if that works - Failing that you could try a system repair and if that fails then all I suggest is to return it to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

lam1
Visitor

i am having a prblem with my phone too, it doesnt turn on

i have tried the power on with volume up and with volume down

even the red reset botton by the sim, it still doesnt work