sony xperia z1 not starting after random shutdown?

[Weirdnotificati]

i was playing on my phone on a game and when i started the game the phone shut down randoly so when i got in i put it on charge (which normally fixes it as it has happened befour) it still wont turn on the screen remains balck and the charging light does disply when onj charge i seen another past saying to hold down the power and vol up button and when i do my phone vibrates and the charging light flashes. is my phone broke or have i done something stupid? Thanks for the help.

[Weirdnotificati]

i have tried with and without? this is what i get all the time...

[_alexdon_]

In this case,you should stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#M21

[Weirdnotificati]

okay man thanks so much for your help do you know if it will cost much to get the repair?

[_alexdon_]

No,sorry. We cannot assume anything,they will evaluate the device and tell you the result or cost.

[Weirdnotificati]

ok thanks is there a way i can get my IMEI number without it working?

[_alexdon_]

Only if you have it on the box. Not sure but you can try this too:

http://support.sonymobile.com/global-en/xperiaz1compact/userguide/IMEI-number/

[Weirdnotificati]

nah it aint there ... r well thanks anyway for everyhting you have been a great help

[_alexdon_]

Keep us updated.