Sony Xperia TX - Email Connection error

[aindriu801]

I have an Sony Xperia TX and its running Android version 4.0.4.  I keep getting connection error messages when checking my email.

Its hit and miss, sometimes it will work other times it will not.  When trying to retrieve emails from the server I get the connection error", other times when the email is on my phone the email won't load but another email from the same account will?

Any ideas on this ? Maybe its the phone ? I bought it on EBay

[Uliwooly]

how is your network coverage? are you using data plan or wifi?

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http://talk.sonymobile.com/message/244522#244522

[aindriu801]

using WiFi.  Connection on Wifi in settings says excellent signal.

[Uliwooly]

test it with Speedtest.net or the app

also which email app are you using?

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[aindriu801]

I just ran speedtest.net app there on my phone and got the following :

Ping

69ms

Download

7368Kbps

Upload

574Kbps

I am using the default email app that comes with the phone.  I tried several apps and I find the problem throughout the phone. 

Mostly it is apps that are not running 100% smooth and not internet speeds or web browsing

[Uliwooly]

that's quite odd, how about K9 or Maildroid?

[aindriu801]

i installed K9 and had the same problems.  It would work, but not all the time.

I didn't try Maildroid.

Yes, its very odd.  I was wondering was there some problem with the actual phone, the Xperia TX.  My last phone was the Xperia X8 and it was just slow, I never had problems with apps before.

[aindriu801]

do you think there is anything wrong with the phone or is it common for the phone to act like this ?

For example if I pick up the phone and unlock it and start up an app it might work for a bit before getting an connection error of some sort.  If I wait for a bit or restart the app I can get it to work. Altough it works its not what I can be happy with.  My laptop works straight away and I think the phone should work also.

Is there something wrong with the phone ?  There is enough processing power in the phone to run several apps at the same time.  Its just the connection and retervial of data that seems to be the problem.

[Uliwooly]

repair your phone with SUS or PCC also do you have a brand new MICRO sim card?

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Edison1]

Youre not the only one with this issue on wifi or 3G

I am also experiencing this on my TX. The most weird thing is that it just started happening today. I've had my TX for 2 weeks now. and the other weird thing is that it only applies to hotmail and not gmail.

So my best guess is that there is something wrong with microsoft hotmail server and nothing to do with the phone it self.