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try force shot down
open back cover and pushh off button with tip of pen or similar objecs until phone shut down
after a minute turn it on and try
@Danial-mach1 wrote:
try force shot down
open back cover and pushh off button with tip of pen or similar objecs until phone shut down
after a minute turn it on and try
If this does not help,repair via sony update service:
http://www.sonymobile.com/gb/tools/update-service/
Boot your phone in safe mode,see if anything changes:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008