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Sony Xperia Reboot Loop

TonyN
Visitor

Sony Xperia Reboot Loop

Hi there, Can you tell me what happened with this issue REGARDING THE bLUETOOTH ACTIVATION CAUSING A REBOOT LOOP ? I have just had the same thing happen to my xperia neo 😞 Also I cant connected to the PC Companion because the phone is stuck in a loop and driving the PC crazy going on/off/on/off all the time... Does anyone have the solution ? This issue seems to have a very long history but I don't see any final fix. 😞 Please help anyone. TonyN

2 REPLIES 2
Thommo
Genius

Try performing a system repair as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

profile.country.GB.title
Uliwooly
Expert

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355