Sony support

[MrMag12]

Does anyone else have any issues with Sony support? I have a ticket that is over a week old. Someone called me after I sent a second email and all she wanted was my phone information. I was told by her that her supervisor will call. I am still waiting for that call.

[Vane]

Hi,

The Sony support is one of the weakest ever met. Arrogant and incompetent.

Besides being stupid, the answers, come after days and after your follow up !

Good luck and better use forums.

[bri44]

me too, carnt get any sense talking to them, very poor

[_alexdon_]

Contact a staff member through PM:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

[Sam]

I am sorry to hear about this, can you please PM me the SR number from any communications you have had with the Xperia Care team so that I may have this looked into for you?

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[MrMag12]

Sent in my info just waiting for a reply now. Let's see what happens.

[MrMag12]

Still waiting for an answer from Sam

[MrMag12]

It's been a week and still waiting. I guess they think that if this is buried deep enough the problem will be resolved.

Where is Sam???

[MrMag12]

Still waiting ......................

[MrMag12]

All I need is a working code. I am always told that they are bumping up my request. I should get a code from God very soon.