I really hope someone can help me or at least point me in the right direction. I sent in my xperia z3 d6603 for repair over 3 months ago. 2 weeks later I was informed the repair was complete and the phone was being shipped back to me. A week later, having still not receieved the phone, I checked the tracking number and saw that Sony had contacted UPS and requested the phone be returned to them. This is the last I ever heard of the phone. I called support and was told I would be contacted by the repair center. I was never contacted. I called several more times and was told someone would contact me. I still have not been contacted. I still call the support center every few days in the hope someone can help me. The support reps either lie and tell me the phone is in the mail and I will receive a tracking number which never comes, or they simply put me on hold until I am disconnected. I don't know who else to contact. This has been going on for over 3 months now and its starting to seem like I will never get my phone back. I don't know who else to contact since customer support doesn't seem to have the ability to resolve this issue.
