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Sony M4 Aqua Software update issue

Siddhardha
Visitor

Sony M4 Aqua Software update issue

Hi Team,

I previously had issue with loud speaker when i had performed the software update of the Sony M4 Aqua over wifi and I had to submit it to service center for fixing the issue. 

After collecting the mobile from service center and returing back to office .It now again shows a software update being available . I am worried to perform the software update as it may turn off or corrupt the loudspeaker again .

So kindly check and let me know if the available software update has any bugs related to system hardware and what are the implication if i don't perform the update and I need the assurance from support engineer that this will cause loud speaker or any hardware issue as I cannot keep on visiting the service center which is very far from locaiton.

My old JOB Sheet ID:W115100105672

Regards

Siddhardha Punna

12 REPLIES 12
profile.country.US.title
Qatrium
Expert

This is a user based forums, no one will have access to such information here. But we can help if you tell us what is your current firmware version (Settings -> About phone) and what's the firmware version in the update notification (Settings -> About phone -> Software update).

Phy
Legend
Legend

Well we can't really check for bugs as you request as we are users just like you. But i would suggest you try updating using Sony PC Companion instead of through wifi and see if that works better.
http://support.sonymobile.com/gb/tools/pc-companion/
Phy
Legend
Legend

Nice Quester Slightly_smiling_Face
Siddhardha
Visitor

Sorry for the trouble guys and thanks for helping me . Here are the details of present software of the phone. Andriod Version : 5.0 Build number:26.1.B.2.129
profile.country.US.title
Qatrium
Expert

The next update available is 26.1.B.2.147, which looks like a bug fixing update. Just backup you important data (just to be safe) and proceed with the update.

Siddhardha
Visitor

This particular update earlier caused me Loud speaker issue . So i am worried to perform it . 

Tags (1)
profile.country.US.title
Qatrium
Expert

Updates go through extensive testing from Sony side and from network operators too, what happened with your last update experience can be merely a coincidence, as software updates won't usually ruin something in hardware.

ِAnyways, if you decide not to update it will not cause you any harm, but you may be missing some bug fixes or new improvements to the software.

Sonymanpro
Visitor

I am in the same boat as you:

/t5/Xperia-8482-M4-Aqua/Should-I-system-Update-my-phone/m-p/1050020

These Sony updates are nothing but trouble. My advice would be to not update your phone.

Although it might be Googles fault as well. Lollipop updates are screwing up non sony phones as well. 

If you want to get rid of the anoying message First makes sure you go to the settings of the app and turn off auto download. 

Then go to Settings-Apps-All and Force Stop "Software Update" You won't get the pop up unless you restart the phone. Slightly_smiling_Face


Sonymanpro
Visitor

Quester, 

Do you think it is just a coincidence that a lot of people have problems after updates?