My daughter jas sony experia go the unit was given by a friend and havent use the unit for quite sometime and she has given it to me so i let my daughter use it my problem is some portions in its screen doesnt respond example the letters on the right side when we touch it it doesnt type also the delete (x) also isnt working sometimes the lower part also when we use different keyboard the ? doesnt respond also pls help what shall we do
Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds) Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
If the software repair doesn't help, which I do hope it does, I would advise contacting Sony Xperia Customer Care in your region - just click the link in my signature for contact details.
