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Sony default messaging app

XCoder9
Visitor

Sony default messaging app

I just updated to lollipop, all seems well until I opened sony's default messaging app. The app does not respond and presents me a whitescreen. I waited for several minutes and still it presented me a whitescreen. Any idea how should I fix this?Screenshot_2015-04-16-06-17-18.png

15 REPLIES 15
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Uliwooly
Expert

settings > apps > all > messaging > clear data > restart the phone > check again. 

Thommo
Genius

Try Settings then Apps then swipe to All then locate and open Messaging and tap on Force stop then Clear cache and Clear data then reboot your device and test

Thommo
Genius

Uli beat me by 10 seconds

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Uliwooly
Expert

IMG_1506.PNG

XCoder9
Visitor

Thank you for your reply, I tried doing it several times but the messaging app still displays white screen. However, when someone sent a text message to me, somehow, the messaging app works fine now.

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Uliwooly
Expert

Have you moved the app to the SD card and connected the phone to a computer on MSc?
epicalias
Visitor

i tried those suggestions but i still got that same problem.any other posible solution?

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Uliwooly
Expert

Could you answer my question?
Phy
Legend
Legend

Boot on safe mode and see if you experience the same issue.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008