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Some SMS not being received after no signal

mandersjohnson
Visitor

Some SMS not being received after no signal

Recently a number of messages which have been sent when my phone is off or out of signal have never come through after the phone has regained signal. It seems to be particularly a problem with texts from iPhones but may not be exclusively those. A friend of mine has a sony xperia (not SP), is on a different network and has been experiencing the same problems. Most of the time messages come through from all platforms and networks.

I have tried:

-calling my network (EE) but they say that all seems good their end

-turning the phone off and on again

-I have never had an iPhone myself (so not the iMessage issue)

I am self employed and rely on the phone for work. The thought I could be missing out on jobs is rather alarming!

Any help would be appreciated.

18 REPLIES 18
mandersjohnson
Visitor

Any ideas would be greatly appreciated.

Should I contact Sony?

Thanks

mandersjohnson
Visitor

I wonder whether it could be some interference from Advanced Task Killer. I've deleted it for now and will see if the problem comes back.

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Uliwooly
Expert

@mandersjohnson 

Usually taskillers create a lot of issues

mandersjohnson
Visitor

Having removed the task killer I am still experiencing the same problem. I'm persuing it with EE

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Uliwooly
Expert

@mandersjohnsonare you still experiencing the same issues?

mandersjohnson
Visitor

Hi, 

Unfortunately yes. I am still persuing it with EE which is proving to be a frustrating experience. I am hoping to have some confirmation as to whether the fault lies with them, other networks or the phone by the end of the week.

I will keep you updated.

Many thanks

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Uliwooly
Expert

@mandersjohnson

let us know as soon as you find out.

mandersjohnson
Visitor

EE claim that the messages that were not recieved never even came through to them so it must be problem with the other networks.

This leaves me in a rather frustrating scenario but whatever the case it is not likely to be an issue with the phone.

Thanks for your help

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Uliwooly
Expert

Anytime.