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Software update Error

Not applicable

Software update Error

I have tried several times to update my phone. But i got this error "Unable to install or start phone sofware update component" How can i overcome this situ??error.jpg

10 REPLIES 10

did you unlocked your bootloader?

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also turn off your anti-virus and/or firewall (create an exclusion)

or try this

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

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Johan
Master

This error is most likely caused by a firewall blocking the install of necesary components or restrictions to the user on the computer. Check your firewall and that you have admin rights.

Not applicable

How do i unlock the boot loader????

if you do you WILL void your warranty, and you might destroy your phone.

I would turn off the firewall and antivirus on your computer

Not applicable

I have checked with no firewall etc. but didnt work

Johan
Master

How about user account restrictions? Is it a corporate computer?

I'm pretty sure that something is blocking PC Companion from downloading and installing these components.

restart your computer on safe mode (restart -> press F8 -> safe mode) then run SEUS

Balakrishnan
Visitor

HI Sumedha

Pls uninstall your pc companion and try to install this latest version ,,,

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/pccompanion/xperiaarc?cc=us&l...

Still you are facing problem try with different PC or Lap.