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smartwatch2

Plastelinka1
Visitor

smartwatch2

I just bought sw2, I connect it with my xperia Z1 but smartwatch keps connecting and disconnecting, can someone help me?

6 REPLIES 6
Johan
Master

Try to reset the watch and remove the pairing under Bluetooth settings in the phone.

Now make sure that you have downloaded both the latest update for Smart Connect and the Smart Watch 2 application from Google Play store.

Then try to pair the watch and phone again.

If it still fails try disabling Wi-Fi.

Plastelinka1
Visitor

Still the same

Johan
Master

Try reinstalling the watch using SUS.

http://www.sonymobile.com/gb/tools/update-service/

Also make sure that your phone is running on the latest version of the phone software.

Plastelinka1
Visitor

Seems better now, disconnected couple times in begining but now works perfect, thanks:)

Plastelinka1
Visitor

Some time havepassed and problem is the same, watch keeps reconnecting about every 30mins

Johan
Master

In that case I think that this watched needs to be examined and fixed at a repair center. Contact your local support team for more information on how to submit your watch for service.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/