smart wirless headset pro blocked ??

[Josepe]

Hi all,

I just bought the smart wirless headset pro and when I wanted to do the update, it remained blocking in the download bar.

Now I don't know what I can do ?

Please help me.

[Josepe]

Please Help me can I do something like rest ???

[Floswen]

Hi Josepe.

Have you tried to factory reset your device? If not, press and hold power button, then choose yes when the device will ask to factory reset.

Next, download SUS (http://www.sonymobile.com/fr/tools/update-service/), then update your device.

Try this, and let us know what happens.

Edit : If the device is working after all this... DONT UPDATE when you will be asked on your phone. The last firmware (0.1.E.1.5) is buggy, you should wait for the next one. So stay with the update SUS will install (0.1.D.0.6).

[Josepe]

Thanks for your help.

I resolved the problem following your help.

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[Floswen]

Glad I could help