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Several problem with touchscreen

danielvargas
Visitor

Several problem with touchscreen

I have a C6903 and Android 4.3 (14.2.A.1.136)... The touchscreen work fine in normal use... But when i play and the Phone turns hot with a high temperature the touchscreen too, then it starts to work very very bad (when i touch on one point starts to do 'circles' por order actions that i didn't do...). What should i do? Is it a problem for SAT? Sorry for bad english, i'm spanish.
14 REPLIES 14
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_alexdon_
Expert

Try to boot the phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

About the white circles,did you change anything in developer options?

alexdon
danielvargas
Visitor

I tried to do that in safe mode, but i can push the phone to the limit... Because the problem is when the phone turns hot because increase of temperature... Even when i want to put my pin the keyboard touch in other sides... When the touchscreen is hot and i push a letter, it pushes many letters or starts to draw lines when only i push in one side...

All of this is only when the phone and the touchscreen turns hot...
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_alexdon_
Expert

First,I suggest you try a software repair with sony update service:

http://www.sonymobile.com/gb/tools/update-service/

If not helping,you should visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
danielvargas
Visitor

What about a complete reset and upgrade to 4.4 kitkat? Will be the sale?
danielvargas
Visitor

The same*
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_alexdon_
Expert

You could try to update,see if that helps at all.

alexdon
danielvargas
Visitor

It doesn't work, when the phone goles hot the touchscreen works very bad...
danielvargas
Visitor

Goes*
lcl
Visitor

the problem with the touchscreen have been very irritating in the past firmware, n also in the latest 4.4.

look at this thread, http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/xperia-z1-touchscreen-problems/td-p/410611/jump-to/first...

even repair through PC companion or SEUS a thousand times, it doesnt help.