SD card

[plohaea]

Hi! help me please! I have bought an Xperia E dual  phone and I have a problem with SD card(micro sd). it doesn't word. But it worked well in my previous phone. So I can't listen to the music and can't use it as a ring tone. Help me please! What should I do?

[Uliwooly]

insert the SD card > on your phone go to

settings > storage > does the phone show the SD card (unmount option)? if it does > tap on unmount > wait > then format

make sure to backup everything that's on the SD card on your computer as this will delete everything.

[plohaea]

thank you, I'll try

[Uliwooly]

if that doesn't work reformat your SD card on your computer