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sd card problem

MINA51
Visitor

sd card problem

Each time i connect or disconnect the handsfree speaker or the usb whether to charge the phone or to connet it to pc the sd card dismounts automatically and i get an error message saying "sd card unexpecteadly removed please dismount before removing" what should i do
13 REPLIES 13
Thommo
Genius

Have you changed any settings regarding USB connection?

MINA51
Visitor

Nop i didn't i 've just bought the device a couple of days agk
Thommo
Genius

You must have an app installed that when connected to a USB device like a Pc it is set to dismount the SD card and mount it as an SD card on your Pc - I remember Winamp did this

MINA51
Visitor

Um i dont think so cause as i said the phone is like stock
Thommo
Genius

Well if you've installed nothing then perform a system repair

Performing a system repair using Pc Companion will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

MINA51
Visitor

will it erases anything from my phone
Thommo
Genius

Yes but you said it was like stock so nothing lost

MINA51
Visitor

Yes but what about contacts and call logs
Thommo
Genius

Back them up