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screenlock pin

jule
Visitor

screenlock pin

I never had a screenlock pin, now my xperia M asks for it! what should I do?

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

I've seen that before and the issue was mcafee antivirus, you will have to contact them or you have another option which is to reset your phone, everything will be lost.

jule
Visitor

I will try with mcafee but if it doesn´t work how can I reset my phone?

profile.country.GB.title
Uliwooly
Expert

You have 3 options 

1) use MyXperia 

myxperia.sonymobile.com

or 

2) android manager 

https://www.google.com/android/devicemanager

or 

3) SUS

Update Service (SUS)

 

 

I would go for this last option first.