screen unlock

[#1]

when i attempted to unlock my screen pattern my finger just slid across the screen after sveral attempts and waiting 30 seconds tried again, same thing kept happening.  I wanted to remove this scren pattern once I could get into my phone.  Anyway I am then told too many attempts enter your google account  sounds simple enough but it wont accept  the details.  Check on computer to make sure all is right and of course it is, just phone decides it wont I presume the username is the  google email.  any ideas please.

Fran

[gwhispererz]

From your phone, login your gmail account and key in null as password.

[#3]

thanks i have tried that it still does not work\

Frab

[gwhispererz]

You have no other choice, you need to do a software repair. Download the latest version of PC Companion or SE Update Service from the link provided. All data on phone memory will be wiped out.

http://www.sonyericsson.com/cws/support/phones/topic/updateserviceapplication/xperiax10?cc=sg&lc=en

[suze]

Ah-hem Gwhispererz, can't do a backup when you are locked out of your phone!   The rest of the advice is spot on, you will have to repair your phone and then kick the pattern lock into touch.... it was just this reason that got me involved with the forums when my son got his first android phone and a nosey friend locked him out.  I have steered clear since then.  Sadly you will lose all info on your phone as it will be back to factory settings.

Edited... Gwhispererz you are toooo good my friend, you had edited your post before I had finished the above.

[gwhispererz]

Ya, I realised after I came back from toilet :smileymischief: (toilet is a great place for thinking). Anyway, edited my previous post.

Thanks anyway, I was actually testing to see whether you are still around :smileymischief:.

[#7]

I have a card in the phone and phone numbers pictures etc are all on there will they stay on there. Anyway you say i cant do anything if i cant get into phone. will sony be able to help.

Fran

[#8]

Hy there you say I have to repair my phone how do i do that then

[gwhispererz]

SD Card memory will not be affected, hopefully you did a backup for your contacts.

[gwhispererz]

Download SE Update Service (it works better) from the link provided earlier. Install it to your PC and run it, follow the on screen instructions.

Good luck.