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Screen turns on randomly after locking

ToadFishh
Visitor

Screen turns on randomly after locking

Hi all

My problem is that after I lock my phone
The screen will randomly turn on, it doesn't seem
To be a set time it turns on, sometimes it's frequently
And other times not so much, any help will be appreciated
As this is using alot of battery, and is quite annoying

Cheers
12 REPLIES 12
CameronT
Champion

@ToadFishh,

Do you experience the same issue in safe mode?

ToadFishh
Visitor

Hi mate

Didn't seem to happen in safe mode, but alot of phone content was missing or wouldn't load
CameronT
Champion

Hi @ToadFishh,

If it is not happening in safe mode, it would indicate that a third party app is causing the problem.

The first thing to do is make sure all your apps are completely up to date. After that, try removing apps one at a time and testing after each until you identify what app is the issue.

Alternatively, you can run a software repair using Xperia Companion which will erase all data on your phone and start fresh. Make sure you backup your data first.