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Screen problem

LamHonn
Visitor

Screen problem

This happens only when i go to web browser/chrome. When i touch and hold the screen with one finger, it zooms rapidly to somewhere :/. Is my screen broken?
10 REPLIES 10
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_alexdon_
Expert

Settings-accesibility-magnification gestures.Is it enabled?

alexdon
LamHonn
Visitor

Well, gestures is disabled 😕

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_alexdon_
Expert

Strange,check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
LamHonn
Visitor

Safe mode did not work 😕 really strange...

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_alexdon_
Expert

Normally,when you tap longer on a link you should get some options and if you tap longer outside any links,nothing should occur.Try settings-apps-all-chrome,force stop and clear data.Try again.

alexdon
LamHonn
Visitor

I made a video clip from my problem, i think this could help to understand better my problem

https://www.youtube.com/watch?v=SC-8MFuFlVY

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_alexdon_
Expert

Do you have a screen protector?

alexdon
LamHonn
Visitor

No, i do not use screen protector.

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_alexdon_
Expert

In this case,stop by a sony service.

alexdon