Join now - be part of our community!

Screen not working and device not working properly!

djdalej
Visitor

Screen not working and device not working properly!

Npw im a careful person with mobile never had issues before 

Earlier on in the day after just getting my phone today on contract with carephone warehouse i decided to do a little water test and take pics underwater , now the first thing i did was test the pressure of the device by going in the service menu  and when i did it with flaps totaly firmmly close the pressure , so i fought well there shouldnt be any problems if i put it in like 6 inches of  water in clean no redisidue sink ,now  i checked the flaps 6 times bettore putting in water ,now at first i was working fine taking the pics and that thne after 3 mins i pulled out then wiped it clean next thing i know the screen stop working and after the device wont come on proper ie no screen displaying ,now I bouught this because of the amazing battery life and camera now this isnt a cheap pone so it should hold up to what it says it can do , im very disappointed 

I cant afford to have pay for \a new and its not my fault any help guys?

9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

Contact carephone warehouse
profile.country.GB.title
Uliwooly
Expert

Contact your local Xperia care and request a vacuum test

http://www.sonymobile.com/global-en/support/contact-us/
stockyvillage
Contributor

If on UK take it back to CPW and get them to exchange it.You could use the sale of goods act or consumer rights.
djdalej
Visitor

thanls for the reply guys took it back showed and no water inside they swapped it for a new one justl ike that Slightly_smiling_Face have another   problem now tho


@stockyvillage wrote:
If on UK take it back to CPW and get them to exchange it.You could use the sale of goods act or consumer rights.


 Screenshot_2015-01-08-18-12-36.png

stockyvillage
Contributor

Whats the problem?
djdalej
Visitor

Media sever nd android system using more than cell standy and real racing 3 using 4 % batt in about 3 mins is that normal?
profile.country.GB.title
Uliwooly
Expert

@djdalej 3 minutes won't reflect much, check once you are done to 10%
djdalej
Visitor

Right I see yep but the other thing is antutu regards my device as having average battery life see below 

profile.country.GB.title
Uliwooly
Expert

bellow where?