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Screen locked

BrutalMzzB
Visitor

Screen locked

Bought phone but dont have pin that is on home screen. Mccafee? And cant get any support from prev owner as number gone when i got phone
1 REPLY 1
Hampus
Champion

Hi,

I suggest that you perform a software repair on your phone via PC Companion. This will reset the phone to factory settings and hopefully all locks on the phone will be removed.

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.