SBH80 connection drop

[viplav7]

I've bought SBH80 from SONY store and been using it for 6 months but  since past one month there were problems about Bluetooth connection:

When I was listening to the music and put my Xperia Z1 phone in my jeans the connection was very unstable the song dropped many times.

This including the phone call.

I've test with many bluetooth devices and indicates that the problem was from SBH80.

Is there any Diagnose method to this problem? What should I do?

[ergulmatico85]

Hello, im also experiencing the same problem with sbh80 ive been using the headset for 3 months, did you find any solution for this? Im using xpria z1 also i have my sbh20 aand it works fine

[MiburO]

Same problem here... i go out to do some running or some sport activity... and have same problem the sbh80 starts to have interference and stars cutting musing time to time... hace two songs ok... one with 5/7 seconds of interference or cutting music...

if you have any solution or find one...please send it...

Thanks!!!

MiburO

[Jointana]

Hi everyone!

Yes, same problem here: if I put my phone in my trousers the connection will drop, the music and the conversation will be very bad quality. If I put the SBH80 10cm away from the phone the error seizes...

However this was not always the case! I have been using my SBH80 for a month already with the very same Samsung Galaxy S5. Was always working like a charm!

PLEASE HELP!!! 

[Marcus357]

Hi,

Anyone got a reply from Sony about this? Have the same issue.

/Marcus

[LiemTran]

I got the same problem. Tried to reset the headset but the problem is still existed