save contact to google missing after update 5.1.1

[kiha]

Hi 

after upgrading to 19.4.A.0.182  i dont see the option to save any contact under google account.

it either asks to create a local contact on phone to add to microsoft exchange.

Is there a way to solve it?

did anyone else notice this problem?

[Thommo]

Try removing your Google account and then set it back up or you could try removing or deleting the cache and data from the Google app - Settings then Apps then swipe to All then locate and open said app and tap on the mentioned items then reboot

[_alexdon_]

This has been reported for other devices here:

/t5/E-mail-Calendar/contact-application-only-save-to-exchange/m-p/1028963#M712

/t5/Xperia-Z3/Can-t-save-contacts-directly-to-Google/m-p/1016887#M623

[Saurav242]

Any solution yet.... Tried every thing from deleting the cache to factory reset.. Nothing works...

[kiha]

Hi,

tried resetting the handset. Initially it was OK..But after regular app updates the option again disappeared. The problemis that contacts app is not able to include google contacts in its setting. The filter does not show any linked contacts account. 

Team SONY XPERIA......is there a solution to this bug?

[drrohitsingh]

Got same problem here, .dont know whether the solution will come from google or sony..

[Mkhoraby]

This happened after upgrading operating system. Cannot add account to my Google account. The exact message that appears is "your new account will not be backed up. Add an account that backup contacts online" then I have 2 options keep local or add account. Any help?

[MA0]

I have the same problem here. After upgrading to Lollipop 5.1.1 cannot create any google contacts, only local. I read elsewhere (

/t5/Xperia-T2-Ultra/Xperia-T2-Ultra-T2-Ultra-Dual-Lollipop-issues-and-feedback/td-p/974711/page/21)

a guy that said uninstalling whatsapp solved the issue. Reinstalling again and it returns. I haven't tried it yet.

[Maravarman]

I have the same problem ever since after the update....I tried all the above ones..But still no use..
I can't even update the apps from What's new ie.. Framework, podcast, video, music. It shows could not update....any one pls help

[Techno20]

I belive, I removed Google/Gmail account - can't remmember how,
Now I have typically same problem.
I tried all the suggestions.