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Safe Mode

Not applicable

Safe Mode

Hello, After getting my phone a bit wet it has now gone into safe mode. The software has been updated but I cannot work out how to get out of safe mode. Would appreciate someone with an answer

Thanks

13 REPLIES 13
Annie
Contributor

I have never seen "Safe Mode" on the phones. Can you be a little more specific. Please be advised that the phone may display a number of issues after it has been exposed to moisture, there is no permanent solution for liquid intrusion.

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Uliwooly
Expert

which phone do you need help with?

Not applicable

Hello, Yes I was surprised to see Safe Mode. Its in the bottom left corner.

Not applicable

Hello, Its the Sony XPERIA X10

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Uliwooly
Expert

Hello you are NOT under the Xperia X10 thread

"Main > Support Forum > Phones > Discussions" here it could be any phone, next time try http://talk.sonyericsson.com/community/support/xperiahome/xperia

back to the topic, is it an Exclamation mark inside a yellow triangle?

Not applicable

Okay thanks for that , could be why I havent had many answers !  It just has Safe mode . in the bottom left corner.

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Uliwooly
Expert

try using Update Service

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiax10?cc=gb&lc=...

it will delete everything stored on your phone (not the SD card)

Not applicable

Yes done all that and still showing safe mode. Even in settings I cannot see how toturn safe mode on or off .

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Uliwooly
Expert

To be boot into Safe Mode:

  • Turn off the device
  • Power on
  • During start up, hold down the menu button as soon as you feel the first vibrate
  • Continue to hold menu down until phone has completely booted
try to turn your phone off, then take out the battery, then press the power button and hold it for couple of seconds, put the battery back on and turn it on see if it works if it doesnt then
  • Turn off the device
  • Power on
  • During start up, hold down the menu button as soon as you feel the first vibrate
  • Continue to hold menu down until phone has completely booted