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Restarting ?

Gemofinida
Visitor

Restarting ?

My Z1 is restarting itself , after making phone calls, or after use.Firmware 534.

14 REPLIES 14
mi_mo111
Visitor

@Predator21 Could you explain more how you did it? And do you have this problem anymore or not?

Tags (1)
lalitsehgal21
Visitor

hi frnds ok.. here is what to do

take your memory card out and copy the entire card data on hard drive and then format the card in pc with default settings. then switchoff the fone and put the card in it... it will take smtime to initialize the card at first run. have patience and let it create the suitable folders... the data u looking forward to copy is pics, vids and music files... rest stuff is there on ur fone and it will stop rebooting. DO NOT FORMAT THE CARD FROM WITHIN THE FONE... it has been seen that with android 4.0+ they do not format flawlessly....enjoy and ur rebooting problem will b over... 

mi_mo111
Visitor

Thank you anyway for your help but I don't have any memory card and my problem is not related to it.

But thanks anyway

Samy355
Visitor

I got the same problem and also doesnt use any sd card in it.  

I experianced it already with the first softwareversion the z1 was sold to me. Then i updated to the newest version but the phone still resets itself.  I only recognize it when the phone is on the table and i can see it showing the boot up xperia logo followed by the pink wind things.  What i also recognize is if the phone restarts itself i dont have to enter my pin code !  If i reset the phone myself i need to enter my pin code. When it does this AI spooky self restart i dont have to enter the pin code. If i have the phone in my pocket i didnt even recognize that it had made a restart.  

I also experiance some other firmware problems wich are very annyoing  f.e. the black screen problem like on the older xperia z. One day after one of his self restarts the screen just turns black/grey and get stuck. i only get arround it by plugging usb in wait 10 minutes and turn one of those optimize backlight things on. But still its my first phone where i doesnt feel safe with. I always have in mind that in the next minute something can go wrong and it will maybe kill itself.  Sony should get bugfixes fast or they will not sell many high priced phones in the future.... i still remember the nokia n97 the end of nokia for a looong time exactly because of many many bugs and problems wich could have been avoided with proper beta testing. 

I hope the best. 

shankar_0cr
Visitor

Hi,

       I bought my Xperia Z1 just 3 days ago and I am noticing the exact same problem...My phone restarts by itself when I'm in the middle of a game or movie or even when I'm just browsing..

Gave it to Sony Center In my country and they said it's OS fault and re-installed it. Yet, the issue is occuring.

Please request soem advice as to what has to be done.....

Will Sony take this and give a new device???

Regards,

Shankar