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Repeted Defect with Sony Xperia Phone

amitmahar
Visitor

Repeted Defect with Sony Xperia Phone

Hi 
 
I bought Sony Xperia on 3rd of Aug-13, since then there is a defect in the phone as it's battery gets drain out and phone gets switched off immediately once it reaches 60% battery utilization.
 
I have gone to service centers three times so far stating the same defect to them, and every time they only change my phone's battery. Latest, I submitted my phone on 26th May-14 to **bleep**ij Telecom, Gurgaon, India.
 
Now, again I am facing the same problem, don't understand why you guys are performing R&D on my phone?
 
Can I expect a quick fix of the defect? My phone's IMEI No is - 
 
Looking forward for sensible resolution of the defect. thanks
1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that.
I suggest that you raise this with your local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/