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proximity sensor not working

beaver123
Visitor

proximity sensor not working

hi

my proximity sensor is not working,

i have tested it in service mode and tried rebooting to safe mode, i am running the latest software and still nothing,

i think the sensor is ok as the ambient light sensor works correctly, 

please advise 

19 REPLIES 19
beaver123
Visitor

using the service code the sensor always stays off, 

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_alexdon_
Expert

Even if you cover the sensor?

alexdon
beaver123
Visitor

even with the sensor covered, it does detect a change in light level for the ambient light reading though, so i assumed it was a software problem, but the fault remains after the new software is installed.

the fault is also present when starting in safe mode.

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_alexdon_
Expert

Check here:

http://www.sonymobile.com/global-en/support/contact-us/

You should be able to contact xperia care.

alexdon
beaver123
Visitor

the phone has been sent for repair, hopefully this will be a swift repair as the handset i am using LG BL40 is far from being a smart phone.

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_alexdon_
Expert

Sorry to hear that,keep us updated.

alexdon
Martin27
Visitor

My proximity sensor occasionally misbehaves when the other party ends the call first. The screen stays blank if I pull the phone away to hang up as they do.

If I pull the phone away mid call it seems to work OK.

Rajat8686
Visitor

Well.. Mine proximity sensor sometimes work.. Sometimes doesn't.. What i felt weird was.. It worked perfectly when i din't have any flip cover on..
Bt din't work with flip cover..
Then i tried the *#*#Service#*#* mentioned above.. N realised.. That proximity sensor works perfect when covered with anything that is not of the color "Black".. N doesn't,seem to detect black flip of the flip cover..
Hope that they can fix this.. It gets annoying sometimes.. Apart from this.. Its ultimate piece of engineering...
beaver123
Visitor

sorry for the late reply, the repair sheet said a new sensor was fitted, the sensor is now working correctly. thanks for your assistance

paradiseman
Visitor

Mee too same problem when other party hangs the call you have to press power button to make screen on again. What's the problem. Is the repair centre won't scratch my two weeks new phone?