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Proximity sensor bug in Android 5.0.2

BilKos
Visitor

Proximity sensor bug in Android 5.0.2

There's a problem with the proximity sensor when making calls. It doesn't work or takes some time to deactivate the screen when I put the device near my ear during a call. The result is that the notification bar is pulled down by the touch of my ear and other widgets or settings are "tapped". This was not happening with the Kit Kat as far as I remember. I already tried the Diagnostics and it shows that it works fine.

I hope it's fixed in the .283 firmware which is about to start rolling. If not it should definetely be fixed, at least in the upcoming Android 5.1 upgrade! It's really frustrating!

22 REPLIES 22
SP-6
Visitor

I have exactly the same issue, I have run the PC companion exactly as requested on screen and it had no effect on the problem.  My provider has not heard of this issue, nor had a Sony support person who I reported it to during "Chat" yesterday - she suggested sending the phone in for repair.  However the problem only happened after the upgrade.

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AnnoyedWithSonyUK
Member

From my experience,Sony support have never heard of any issues with their devices and the stock answer is to re-install via PC-companion and/or send back to a repair centre. My view is that they are just a sounding board for frustrated customers to go to for an illusion of getting support.

One of my experiences was flash bleed on Z1 compact - according to Sony does not exist despite my evidence in the pictures I take!

tenthumbs
Visitor

Yes this is really annoying. It kind of puts the "smart" out of "smart phone" for this bug does just that. And i fear this will remain a unfixed feature on z1c..  the phone is almost a back catalogue issue with the rate these xperia's are coming, No rollback option,This in 2015 is far from what i thought Sony would do to

.. the Z1c.  no more than a fancy coffee cup coaster for sony now..