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Problems with PC companion sync Notes/ Google Calendars

DKAbi
Visitor

Problems with PC companion sync Notes/ Google Calendars

I seem unable to sync my Notes calendar with Xperia Go. Every time I try to sync my calendar I get an error message: "Synchronization failed. Bad credentials. Please verify login and password information". I'm told to go to Help for support, but I don't find that area in PC Companion. What must I do to move on?

2 REPLIES 2
FrF
Visitor

Is it possible that this is caused by two-stage google authentication? I do not see a dialog window to insert the 6-digit code from the google authenticator app i'm using.

Get your act together Sony.

cvm1
Visitor

If you have 2 stage authentication enabled, then you have to create a new application specific password.

Tutorial here: How to create new app password