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Problems with email

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laromer76
New

Problems with email

I can't set up my email account. If I use the Gmail app it works properly, but if I try to set up the same account on the email app it is not synchronized. There appear some old emails that actually are not at this moment in my account. The thing is that a different account is working perfectly on both apps. I have tried to set it up by changing the pop and imap configuration, but it doesn't work.

Can somebody help me?

2 REPLIES 2
Rickard
Master

Perhaps you need to change the settings in your account. POP/IMAP might not be enabled or not enabled for all emails. You can do that from www.gmail.com -> Settings -> POP/IMAP-tab.

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laromer76
New

Thank you very much.