Problems after system update

[sherif_]

After i made the last updates of my z2 from my phone, i cannot use my cellphone or made any call even i canot open my contacts, it always made restart the system, i need help

[Phy]

Try repairing your phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/

[SophiaW]

Hi sherif_, welcome to the community!

If you can unlock the screen of your device you can back up your data, just open PC Companion and click Start under Backup & Restore and follow the on-screen instructions.

Running the repair:

1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

Best of luck, keep us updated.

[NirmalSitaldin9]

Was the software update this version? (v. 23.4.A.0.546)