problem wth camera app.

[utkarsh3346]

i ve problem wth camera app. of my phone

it says camera app is nt respinding force close then i ve 2 restart my phn to be able to use camera again

i ve updated to .184 n it works smooth except dis problem which dere in preious firmware too

pls help

[santam1]

Hi,

Try doing a software repair with SUS(Sony update service) here's the link...

http://www.sonymobile.com/global-en/tools/update-service/

*please note doing a software repair will remove all user data so backup if you need..

Keep me updated...

[Chereynn]

yeah i do too, how am i going to have it back..:smileyconfused::smileycry:

hope the sony folks will solve this...

it's brand new, then it goes like that...

so sad, really

any one here, pls help

Message was edited by: Chereynn

[ezhikov]

I'm having this problem when using other applications that use the camera. Try to force stop an application that uses the camera.

[xallobj]

The camera does not respond, the app does not start, on 2nd start it states that the camera is not available.

Did 2 complete reset with deleting everything from inside the settings and with SUS. No solution at all.

[MarlonUk1]

first, follow santam's advice

ezhikov's advice is also correct.

perform a simple test *#*#7378423#*#* service test>camera

is it working well?

observe your phone , if there are apps that may interfere with camera usage, or anything that you do that might cause the problem.

[MarlonUk1]

try also using another Sd card, preferably with higer class speed rating to the one your using now.

[ezhikov]

Did you install any application after SUS-repair? I mean before you start the camera. Any application that can use the camera.

[xallobj]

Using the Service Menu, Camera Test, the Camera does not work also... So either it's a hardware failure or the new software does not work... I hate this sola

[MarlonUk1]

well then I guess you need to send your phone to sony service center, http://www.sonymobile.com/global-en/support/contact-us/