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Problem with Xperia M2 Camera

Linda2014
Visitor

Problem with Xperia M2 Camera

Updated my phone less than 2 weeks ago ans was sent the xperia M2, now the camera suddenley stopped working > camera stopped responding. Any ideas or should I take it back to my network provider?

10 REPLIES 10
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_alexdon_
Expert

Try settings-apps-all-camera,force stop and clear data.

alexdon
jhr73
Visitor

Doesn't work.....tried it
profile.country.RO.title
_alexdon_
Expert

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
9316422844
Visitor

my xperia m2 dual camera is not clarity and  i go to clear catch and data but my camera did'n clear

MarkyPoo
Visitor

After the 4.4.4 update, camera gets blurry quality. Why is that so?
stanzli
Visitor

after 4.4.4 update camera app can't open at all. fc on launch. neither camera app works (google camera, cam fv5 etc etc). solution ?

Riste
Visitor

Model D2303, android version 4.4.4, build 18.3.1.C.1.13, flash and both cameras not available after update. Fix? Please.
Diti96
Visitor

I have exactly the same problem
Mcoy
Visitor

Same here... My cam and video are totally blur... What the heck... Sony please help us to fix this bugs