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Problem with touch and vibration

spacelights
Visitor

Problem with touch and vibration

Hello, i have a problem with touch. When the phone is wake up by me touching become active without touching the screen. Screen become to changed like someone touch the screen even browsing or typing something like someone type another things not me. The second problem is with vibration. Vibration become slow like down the energy from motor. Anybody have those problems?
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Uliwooly
Expert

@spacelights

The problem might be hardware related, things to test 

settings > about phone > diagnoticst > test the phone 

also, does your phone has a protective case or film? 

Check if you experience the same while on safe mode

you could repair the phone with PCC 

@alexdon has created a guide >   software repair using PC Companion 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Jake-SonyXperia
Champion

Hi spacelights,

In the worst case scenario you can also contact Sony Mobile within your region for further support. Use my signature to find these details.

spacelights
Visitor

In Bulgaria nobody answer of the phone or e-mails in working hours! Same problems in safe mode also.
spacelights
Visitor

I remove the original screen protector but problem still persist.
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Uliwooly
Expert

@spacelights

This seems to be a hardware issue.